Communications

The first step is to plan how you will communicate with different groups, such as employees and clients, and identify key messages for each group.

Ways to communicate with employees

Step 1: Make your diversity strategy available to all employees. Make it easy for them to find. Be clear about what you are trying to do and why you are doing it.

Step 2: Let everyone know what actions your company plans to take.

Step 3: Keep employees up to date on what you do.

Step 4: Gather feedback from employees after you achieve each goal.
Repeat steps 1 to 4.

Step 5: Summarize the feedback for all employees each time you gather it. Employees want to feel they are a part of the process and that their voices are heard. Be honest and transparent.

Ways to communicate with clients and stakeholders

Online: Highlight your commitment to diversity on your website, on social media pages, and in your e-mail signatures.

Annual Reports and Newsletters: Include your diversity strategy or a short statement that highlights your commitment to diversity when you communicate with clients.

Promotion Materials: Show your commitment to diversity through the imagery in your promotional materials. Include your diversity statement in your marketing materials.

Special Progress Updates: Send special memos, e-mails or notes to show clients the progress you are making towards your diversity goals. Demonstrate to clients that your commitment is more than words.

Communicating with employees on a disability leave

An involuntary absence from work for medical reasons does not terminate an employment relationship. Employers have legal obligations that continue during this leave. It's important to maintain good relationships with employees and support them through good times and bad, health and sickness. For further information, continue reading the article here.